• Permanent
  • Dungiven
  • Salary:
  • Job Ref:

Website mymrecruit MYM Recruitment

Make Your Move

MYM Recruitment are delighted to be working with our Dungiven client in their search for an Aftersales Administrator to join their busy team.  This is a fantastic opportunity for the successful candidate to bring confidence and energy to the role.

Key Duties/Responsibilities include but may not be limited to:

  • Answer/log phone/email enquiries and action them in conjunction with relevant surveyor(s).
  • Undertake customer service actions including courtesy calls on receipt of client instructions/authorisations.
  • Log all authorisations onto employer database, to prepare authorisations and pass schedules of works to site personnel in conjunction with relevant surveyor(s).
  • Organise emergency works.
  • Deal with customer queries and issues.
  • Send regular updates to clients.
  • Log all job progress updates on client portals and maintain company database system.
  • Work in accordance with company standards.
  • Undertake general filing and administrative duties.
  • Respond to requests from information as required.
  • Undertake other tasks as and when required.

Essential Criteria:

  • Good educational attainment including min GCSE/equivalent Mathematics & English.
  • At least 1 year’s employment in office environment.
  • Excellent IT skills and working experience on a range of IT packages.
  • Excellent interpersonal skills.
  • Excellent organisational skills and ability to manage deadlines.
  • Ability to work proficiently both independently and as part of a hardworking team.
Job Contact:
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To express your interest in this job email your CV and cover letter/note in Word format only highlighting your suitability for the role and how you feel you meet the essential criteria to team@mymrecruitment.com. Please also include the Job Reference number and the Job Title.

Additional Information

  • If a closing date has been given by the hiring client, then we will list this clearly with the text of all jobs advertised.
  • Specific closing dates for all jobs can be found and verified on our website which is updated daily.
  • Our clients reserve the right to enhance the short-listing criteria where and when this is deemed necessary.
  • Candidates who do not meet the essential criteria for this role may be contacted in the future to discuss other roles.
  • Sending your C.V. to us is initially an expression of interest in a role not a direct application, suitable applicants will be contacted to discuss further prior to their C.V. being released.
  • We act as both an Employment Agency and as an Employment Business and as a company operate under strict 'best practice' policies and procedures governed by both the NRF and REC of which we are corporate members.

Equality & Diversity

As an organisation we are continually committed to equality and we value diversity. We will provide equality of opportunity and will not tolerate discrimination on any grounds.

Confidentiality / Data Protection

You can review our Data Protection Policies and Privacy Notice on the 'Privacy Policy' section of our website.

If you wish to have your data/record removed from our system, please email your request to us using the word “remove” and this will be actioned as soon as possible

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