• Permanent
  • Cookstown
  • Salary:
  • Job Ref:

Website mymrecruit MYM Recruitment

Make Your Move

MYM Recruitment are delighted to be working with our new client who are an international multi-service provider, offering textile, hygiene and facility service solutions and are currently recruiting for a Customer Service Representative. The suitable candidate will be responsible for ensuring an efficient service to their customers based in leading industries in NI, Monaghan, Clones & Carrrickmacross.

Key Duties/Responsibilities include but may not be limited to:

  • Support the Service Manager and NI Team with the most up to date data and information received from the Customer.
  • Building and maintaining a relationship with our customers including regular face to face meetings
  • Visit customer base regularly to ensure good customer relations, to resolve service issues, to review contracts, to retain business
  • Liaising with Production / Distribution departments to ensure the Customer requirements are communicated clearly and any potential issues are addressed and communicated back to Customer.

Essential Criteria:

  • Excellent interpersonal and communication skills with the ability to establish and maintain good working relationships at all levels in the business and with the Customer.
  • Ability to handle pressure and high volume of work at peak periods. Attention to detail extremely important.
  • Good organisation skills and ability to multitask and prioritise tasks as required.
  • Advanced computer skills including proficiency in Microsoft Office suite (Excel, Word, PowerPoint, E-Mail, Pivot Tables etc).
  • Good business understanding and commercial skills
  • Customer minded problem solver – proactive.
  • Team player
  • Full Driving Licence
Job Contact:
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To express your interest in this job email your CV and cover letter/note in Word format only highlighting your suitability for the role and how you feel you meet the essential criteria to team@mymrecruitment.com. Please also include the Job Reference number and the Job Title.

Additional Information

  • If a closing date has been given by the hiring client, then we will list this clearly with the text of all jobs advertised.
  • Specific closing dates for all jobs can be found and verified on our website which is updated daily.
  • Our clients reserve the right to enhance the short-listing criteria where and when this is deemed necessary.
  • Candidates who do not meet the essential criteria for this role may be contacted in the future to discuss other roles.
  • Sending your C.V. to us is initially an expression of interest in a role not a direct application, suitable applicants will be contacted to discuss further prior to their C.V. being released.
  • We act as both an Employment Agency and as an Employment Business and as a company operate under strict 'best practice' policies and procedures governed by both the NRF and REC of which we are corporate members.

Equality & Diversity

As an organisation we are continually committed to equality and we value diversity. We will provide equality of opportunity and will not tolerate discrimination on any grounds.

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If you wish to have your data/record removed from our system, please email your request to us using the word “remove” and this will be actioned as soon as possible

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